Category Archives: Uncategorized


We need to do a Triage screening first but we are open in-line with Public Health England advice.

See our COVID-19 policy under FAQs

If you need treatment please call 01332 553332 or email


Many Thanks



COVID-19 Infection control measures

About Backs & Bones always views cleanliness as an essential aspect of our work but in addition we have introduced the following COVID-19 measures:

First telephone call we have discussed:

  • A COVID-19 screening questionnaire to minimise infected people entering the clinic
  • A request that patients attending the clinic wear a facemask
  • An explanation of the PPE we will be wearing ie: Approved facemask, apron and gloves as a minimum (which will be reviewed in line with Public Heath England advice)

In addition, we are up-scaling our cleaning regime by:

  • Cleaning/aerating the room inbetween each patient including couch (top and underside), all hard surfaces and mopping of the floor and wiping door handles and any other surface the patient has been in contact with.
  • At the end of each day, cleaning the reception areas as well as the clinic treatment room

We have also removed linen, books, models and generally de-cluttered the clinic for ease of cleaning and to minimalise the spread of infection.

Other measures include:

  • Spacing and staggering clinic appointments to avoid cross-over of patients and practitioners in a small space
  • Introduction of floor stickers as a reminder to socially distance
  • Use of contactless payments
  • Handsan for use on entry to clinic

Staff are also taking extra precautions by:

  • Staying at home if they or household members feel unwell
  • Minimising infection risks on their commute to work
  • Minimising contact with other practitioners
  • Donning/doffing PPE as per protocol
  • Reception duties will be conducted from Rm 2

Walking through Storms…

When you walk through a storm, hold your head up high…

We’re certainly in a bit of a storm..enough to bow your head and let your shoulders droop…certainly for those whose loved ones are unwell or whose livelihoods are threatened.

For others, the stress of socially distancing at work or the isolation of WFH has its own pressures..not to mention those who are also trying to occupy and home school their children!

We all know there’s a curious link between our emotional state and our posture; not surprising considering given that communication is 98% non-verbal (we are still animals really!) …but did you know that altering your posture can affect your mental state?!

On your daily trot out…-challenge yourself:  if you are feeling a little weary or stiff around your neck and shoulders; try imagining you are a catwalk model – not the high-struttingsort..but someone who oozes self-assurance, taking command of her audience and her life. Try tilting your pelvis so your tailbone is tucked under, this makes you engage your abdominals and if you were leaning forward with your nose showing you the can now find it easier to straighten up! If you look up instead of at the floor, suddenly you are 2 inches taller..sorry..5cm…you’re halfway there!

Now all you have to do is keep a gentle contraction in thoselower abs (tranverse abdominus if you want to look it up!); they’re the ones at the root of your future cat-walk career.. and RELAX everything else; your shoulders (let your arms swing), hips (loose, leggy walk with a bit of a swagger) and that’s it!! You might get committed to the nearest mental health unit..but you will fell amazing!

Not only will you have grown, you will look GREAT! You will look slimmer, you will be moving freely instead of laboured -which is liberating- it takes years off you! You will have far less muscular strain on your body, less pain and stiffness and less muscular effort means more available energy!

Just remember those secret abs…you’d let them go already hadn’t you..!






My Work is Hurting Me!!

How to make your computer workstation fit you…even WFH!

We vastly under-estimate how our general posture can cause us such pain.

This is amplified at the computer – we either get so absorbed in our work or we are working under such pressure, that we don’t notice discomfort until it becomes substantial.

Picture this: you are sitting at the computer, slumped forward – curving your lower back, which brings your shoulders forward and your head would be looking down at the desk…so you look up to look at the screen. You ‘mouse arm’ is forward, bringing that shoulder even more forward..and you may periodically rest your chin in your non-mouse hand with the elbow on the desk.

You check the webcam isn’t on as you can’t believe I can’t see you..and then laugh that this ridiculous, stress-inducing posture really IS YOU and no wonder you have discomfort as you hold this posture for hours at a time…

But lets focus on a quick fix to prompt you:

The Rule of four 90’s

First, support your lower back with a cushion, pillow, next doors cat.. something to enable you to sit upright with no effort

  • Ensure you have four x 90’ angles: at the ankles, knees, hips…and elbows:                     EVERYTHING ELSE SHOULD BE NEUTRAL. ..Especially the head…if this 4kg weight deviates from being balanced over your centre of gravity, the neck muscles and ligaments are needed to stop it falling off

Now that you have a position which causes very little stress to your body..make your workstation fit YOU!

  • Bring your keyboard and mouse towards you so you are not reaching for them, change the position and height of your chair, desk and armrests – to enable you to effortlessly keep those 4 90’ angles. You may need to add a footstool or even remove the armrests if they are preventing you from getting your chair close enough to the table to keep a 90’ angle at your elbows.

It is a well-known fact that the more we get absorbed in our work – the closer our nose gets to the screen-as if getting inside the computer will speed us up so …

BE AWARE of postural deviation; Maybe have a pop-up reminder..KEEP MOVING; fidgeting is great and good hydration with regular breaks is even fact one leads to the other unless you have the bladder of a horse.

Be Aware and Take Care…



STAYING AT HOME is a pain in the neck?

Many of us are using our phones for everything from keeping in contact,  to following exercise classes or reading a book...lets face it..they are not just phones anymore!

But classically..we all have habits of holding the phone in one hand, turning our head and looking down at it..and this can cause a stiff neck at best..and a disc prolapse at worst!

I would not wish the latter pain on is truly horrendous. and without hands-on treatment easily available , it's up to us to take care of ourselves and ensure it doesn't get to that!

TOP TIPS for minimising neck pain

1 BE AWARE of your head posture: hold your phone higher and directly in front of you..if your arm aches you may be using it too much!! If you still need to carry on consider propping your arm up eg on a cushion.

2 USE a bigger device whenever possible eg laptop which you can position so your head is in neutral and you are not focusing on a small screen.

3 MIX up  screen time with other activities so you avoid long periods of time in one position: holding a stationary posture causes more strain on your body then moving around

4-WFH? See next installment!

Paula Collier-Ward
Registered Osteopath; About Backs & Bones within Total Body Rehab.

Clinic closed..but we are still available…

We’ve done our absolute utmost to provide the best service we can whilst respecting social distancing, but I’m afraid we now have to close the clinic in-line with government advice and legislation and we will review in 3 weeks time.

HOWEVER…please do call 01332 553332 if you are struggling; physically or emotionally or contact us via our website
Our osteopaths and counsellors will still be available for telephone advice.

If you would like to speak to a counsellor you can call them direct for a telephone consultation: see our website for a choice of therapists who can help you through this challenging time…you are not alone…

Latest news on treatments Mon 23rd Mar

We are asking everyone who is thinking about having treatment to weigh up government advice for social distancing against their need to have treatment.


We have had to make the decision, however, to treat only those people who are in substantial pain and feel it is worth the risk to themselves, our staff and the wider community. However, please do not attend if you have a new dry cough or temperature over 37.8’C OR if you are in contact with someone with these symptoms.

As well as our extra precautions we are stepping up efforts to minimise spread:
  • You may be asked to wait in an upstairs room rather than the waiting room
  • Some of our practitioners have opted to wear protective clothing in the form of glasses, masks, gloves or aprons.

We will continue to provide a service with these constraints for as long as is necessary.

Many Thanks for your understanding